The Changi Airport Terminal 2 Dreamscape experience was a major highlight of the terminal’s grand reopening in 2024, designed to redefine the transit journey by immersing travelers in a “City in Nature.” As part of this initiative, our role focused on the development of intuitive information panels that guided visitors toward key highlights within the space.
Travelers engaged with clearly designed digital information panels placed strategically around the Dreamscape area, offering bite-sized content on what to see, where to go, and how to fully experience the installation. These panels enhanced wayfinding and discovery, bridging the gap between passive observation and active exploration of the environment. The implementation contributed to a smoother and more engaging visitor flow, helping passengers uncover the most photogenic and immersive moments within the space.
This case study demonstrates how thoughtful information design can elevate large-scale experiential environments, ensuring visitors not only pass through—but fully experience—what makes the destination special.
